Specialised Trauma Air Response - STAR

They give so that they may live; for to withhold is to perish" KAHLIL GIBRAN

Specialised Trauma Air Response is a specialist Helicopter Emergency Medical Service (HEMS), utilizing a helicopter platform to provide life saving and critical interventions to the critically ill and injured patient. The STAR HEMS program is world renowned, and has received international accreditation for the quality and nature of the service.

The STAR vision is to provide a safe and sustainable HEMS service to all citizens of South Africa.

As a Section 21 Non Profit Organization, audited by Independent Auditors KPMG on a totally transparent manner, STAR is heavily dependant on sponsorships and donations to fulfill this vision.

Working closely within the health systems, the STAR system adds significant value from a patient outcome, cost saving and system support perspective.

STAR was born in 1999 when the provincial government withdrew all subsidy from the original "Flight for Life" Service, based in Johannesburg, which was then downgraded from a 24 hour operation to a 12 hour, daylight only operation.

STAR took over the Flight for Life service in October 1999, working closely with Flight For Life, and through partnerships and enhancing service delivery, quickly saw the Johannesburg operation returned to a 24 hour operation, still working closely with the Provincial Government. In line with the original Vision, STAR progressed to introducing and operating more bases throughout the Country, providing the 24 hour operation in Gauteng, supported by a daylight Service operating out of Tshwane, a limited 24 hour operation in the Northern Province based in Polokwane, along with daylight operations in Kwa- Zulu Natal and the Western Cape.

These operations are achieved with extremely limited state subsidy, who reimburse STAR only for missions undertaken on their behalf, and therefore STAR relies heavily on corporate sponsorships, such as the limited sponsorship generously provided by a local Cellular Company - Cell C. A tightly monitored medical and financial structure within the company ensures that we are able to continue our services to all South Africans.

STAR operates according to strict dispatch guidelines extrapolated from numerous international studies which show which type of illness or injury benefits most from Helicopter Evacuation. These guidelines ensure that STAR's role within the governmental health systems is maximized.

STAR Helicopters are crewed by a Paramedic and Emergency Doctor at all times, this level of care is only found on 18 other services internationally, and STAR is the only Helicopter Emergency Medical Service (HEMS) in Africa that offers a 24 hour service.

The medical crew, operations centre personnel and most of the pilots are principally volunteers, who offer their time freely, crew entry criteria is exceptionally strict, and they are selected through numerous criteria, which have to be met before they are allowed to apply to fly as Flight crew.

STAR maintains a neutral and independent position in the emergency setting, thus allowing both Private and Government services, the ability to have access to the system. This allows all South Africans, access to state of the art Aeromedical care, and the time saving resource which we provide.

Again, in line with the Vision, in excess of 76 % of patients flown and impacted are from disadvantaged communities, the vast majority if which are from rural and semi rural communities who would normally never have had access to this type of system.

On average the STAR system services between 150 - 200 calls per month, which consist of a mixture of Inter-facility transfers and Primary medical responses.

Working closely with the health systems in which it operates, STAR has shown the following benefits, not only to the critically ill patient, but to the entire system as well:

System utilization



  • A HEMS program can support not only the pre hospital resources, but the entire health system. With a heavy focus on HIV / AIDS, the ambulance services spend significant time moving these patients. Trauma is an equally costly and crippling epidemic on the economy of the country. A HEMS program provides a better quality of patient to a better quality of receiving facility, thereby improving outcomes, reducing the burden on the Government.


  • Studies have shown that the quicker a survivable patient has access to tertiary care, the better the outcome, the less time spent in hospital, and the lower the long term burden on the Health System.


  • If seen in isolation, a HEMS program may seem costly, but seen in the bigger picture, this cost becomes very small compared to the consequences of delays to hospital or tertiary care.


  • Many studies, as well as key figures locally and abroad support this view.


  • By reducing both morbidity and mortality, the system can reduce the so called "preventable death or disability", by reducing a single disability alone, and the subsequent disability grants, a HEMS program can quite easily justify its existence.


Road resource backup



  • Roadside Emergency Medical Services are already stretched to their limits. Should a road EMS service need to move a critically ill patient from a rural location to a tertiary center, it would leave the area severely depleted of resources.


  • A HEMS program can rapidly access the scene, and move the patient to hospital, allowing the road resources to service other needy patients.


  • A HEMS program can also access very remote areas rapidly, sometimes even quicker that road crews can get there.


  • Studies show that a transport time of more than 20 minutes can be potentially harmful to the survivable patient.


  • A comparison of a single flight versus the cost of utilizing a ground unit to service the call, and the resultant unavailability to service other calls, requiring additional units, shows how cost effective a HEMS program can become.


Inter facility transfer

  • Again, the studies have shown that the quicker a survivable patient gets to definitive care, the better the outcome.


  • A HEMS program can also significantly ease the burden on road EMS services. Some areas are supported exclusively by one or two ambulances, should these resources need to move critical patients over hundreds of kilometers, the area would be left without resources.


  • Local ambulance service are also simply not trained or equipped to deal with the critically ill patient.


Refer to points prepared by Modernisation of Tertiary Services: Feedback of the Trauma Surgery Focus Group as follows:





  • violent crime or road traffic accidents over past 3 years.


  • On scene deaths shown to be due to overwhelming injury and lack of access


  • Shortages of EMS services - patient arrives on average 2-3 hours after injury, and 5 hours to theatre (the golden hour is a rumour)


  • Primary healthcare system operates during working hours (trauma after hours) - and poorly trained in managing minor injury

    Management of Costs


  • An estimated 35% of costs in any service industry is due to poor quality. Effective strategies of prevention (see secondary prevention) and establishing inclusive trauma care systems have been proven to reduce costs


  • Inclusive trauma care systems shown to decrease mortality by 5 - 30%, with the biggest improvement brought about by improving access to care and shortening time to definitive care (USA, Australia, and Mexico).


  • Delays to definitive care induce sepsis, multiple organ failure and drive costs. The Systemic Inflammatory Response occurring after any trauma is only terminated by definitive care


  • The consequences of the above study and paper show that the longer the patient takes to get to definitive care, the more that patient costs the Government and the poorer the outcome for all.

 

Why you should Support STAR:

  • Reducing bleeding and the need for blood products.
  • Reduction in time spent in an Intensive Care Unit.
  • Reduction in time spent in Surgery.
  • Reduction in time spent in Hospital.
  • Reduction in the risk of infection and other consequences.
  • Reduction in rehabilitation time
  • Reduction in death and disability payouts
  • Reduction in costs to Government and its funders
  • Speed of time to scene and time to hospital
  • Accessibility into areas where advanced care is not accessible
  • Brings an entire Trauma unit to the scene
  • Where the "Golden Hour" becomes the Platinum 15 minutes



 

STAR in the community:

STAR has an active involvement within the community, outside of the emergency setting. We at STAR have noticed the significant impact, that the Helicopters have made on many peoples lives, and as a result have selected days whereby we invite children, from 'Reach for a Dream' and other organisations that help with providing better opportunities for children from disadvantaged backgrounds.


STAR would like to continue offering the Life Saving Service which it does for all South Africans, and has a vision of being able to place Helicopters in all the Provinces, working with and supported by both the business community and the local governments.

Financially it is not possible now, however in the words of an unknown man who once said, "Patience is bitter for those who are ambitious; however the rewards are far greater!" It is a philosophy that we all live by. Please help us to achieve, and realize our vision, as you will be helping to promote this Life saving organisation in a most special way.

For any further information please feel free to have a look at our website or contact either of the people mentioned below.


Thank You For Supporting
STAR
Specialised Trauma Air Response
Association incorporated under Section 21 - Reg No - 2000/010007/08



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